Effective Date: Upon Purchase

Business Name: A Strong Soul Wellness, Kristie Taulman

By purchasing, enrolling in, or participating in any product, service, or program from A Strong Soul Wellness, you (the “Client”) agree to the following terms. These apply to all 1:1 coaching, group programs, memberships, digital products, and other services or offerings unless otherwise specified.

1. Services Provided

A Strong Soul Wellness offers life coaching, mindset mentorship, wellness programs, fitness and lifestyle support, and digital content via various platforms such as FEA Create, Trainerize, Voxer, Zoom, and email.

Coaching services may include:

1:1 coaching (via calls and Voxer/text support)

Group programs (live or self-paced with time-limited access)

Digital courses and memberships

Custom fitness programs (as an add-on or separate purchase)

2. Results Disclaimer

You understand that results are not guaranteed. Success depends on your effort, personal commitment, and individual circumstances. A Strong Soul Wellness does not diagnose, treat, or cure medical or psychological conditions. Coaching is not a replacement for therapy or medical treatment.

3. Refund Policy

All purchases are non-refundable. No exceptions will be made. By purchasing, you agree that due to the nature of digital content, coaching services, and access to proprietary materials, no refunds will be issued. Missed coaching calls will not be rescheduled unless 24 hours’ notice is given.

4. Membership Cancellation

For recurring memberships (e.g., STRONG), you may cancel your subscription at least 7 days before your renewal date by emailing:

[email protected]

Failure to do so may result in an additional charge.

5. Payment Terms

All payments must be completed through the available checkout system (via Stripe or FEA Create). If a payment fails and is not resolved within two attempts, access to programs, apps, and materials will be suspended until payment is received.

6. Coaching Call Policies

Coaching calls are scheduled based on availability and mutual agreement, typically Monday–Thursday (EST).

Missed calls without at least 24 hours' written notice are forfeited and will not be rescheduled.

If you are late to a call, the call will still end at the scheduled time.

Some calls may be recorded for your use (such as private replays or course upgrades).

By participating in a recorded session, you consent to being recorded and understand the recordings are for internal use only unless further permission is granted.

Optional coaching call add-ons may be offered (e.g., discounted calls at $77 for certain programs or bump offers).

7. Intellectual Property

All materials (including workouts, videos, PDFs, scripts, meditations, emails, and coaching methods) are the sole intellectual property of Kristie Taulman / A Strong Soul Wellness. You are granted a single-use license for personal use only. Sharing, reselling, or distributing this material is prohibited.

8. Confidentiality

Both parties agree to keep private all personal information, coaching content, and communication unless required by law. Testimonials may be used for marketing with identifying information removed unless express permission is given.

9. Medical & Injury Disclaimer

You agree that you are responsible for consulting a medical professional before engaging in physical activity. A Strong Soul Wellness is not liable for any injuries, accidents, or health conditions that may arise. You acknowledge that all movement is done at your own risk and discretion.

10. No Professional Advice

Kristie Taulman is not a licensed therapist, counselor, or medical provider. Coaching services are not therapy or medical advice. You are responsible for your own mental, physical, and emotional well-being.

11. Non-Disparagement

You agree not to make harmful, critical, or misleading public statements about A Strong Soul Wellness, its programs, or representatives, whether online or offline.

12. Governing Law

This agreement shall be governed by the laws of the State of Indiana.

13. Acknowledgment & Agreement

By purchasing or accessing any product, service, or program, you agree to these Terms & Conditions. These terms are binding whether or not you read them fully and apply to all current and future services.

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